Shipping & Delivery Policy

All BabyEcho Doppler USA orders are eligible for FREE SHIPPING. everyday to

anywhere in the USA!

Delivery Times:Package usually arrives in 4-7 business days

Order Processing and Dispatch Time

To ensure your order is dispatched promptly, please note the following order processing and dispatch time:

• Orders placed before 4:00 PM Beijing Time from Monday to Saturday will be dispatched on the same day.

Please note that these are estimated delivery times to major countries. Actual delivery times may vary based on location and customs processing.

Customs and Duties:

• Import duties, taxes, and charges are not included in the item price or shipping cost.
• These charges are the buyer's responsibility.
• Please check with your country's customs office to determine what these additional costs will be prior to purchasing.

Shipping Method: We use reliable international carriers to ensure your orders are delivered securely and on time. All shipments are trackable, allowing you to trace your order's journey from dispatch to delivery.

Tracking Information: Once your order has been shipped, you will receive a tracking number, and you can track your order's progress on our website.

If you have any questions or need further information regarding shipping or customs, please don't hesitate to contact our customer support team:info@babyfetaldoppler.com. We're here to assist you every step of the way.

Return&Refunds Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@babyfetaldoppler.com. Please note that returns will need to be sent to the following address:

SNO Ben Ko.B2036

877366426810

S Somerset Ave Ste A B2036 

Mount Holly，NJ，08060，USA

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@babyfetaldoppler.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@babyfetaldoppler.com.