What is the purpose of coupling gel?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Heads Up on Your Shipment!

• Track Your Order: You’ll get an email with a tracking link as soon as we ship your order out. Can’t find it? It might be hiding in your spam folder or maybe we have the wrong email - no worries, just shoot us a message and we’ll get you sorted with your tracking info.
• Account Perks: If you've got an account with us, you can also peek at your tracking details in the 'My Orders' section anytime after your purchase. No account yet? No problem—it's super easy to sign up when you order.

Remember, if you ever need help or have any questions, we're just a click away!

• In the States: Hang tight! Orders heading to a U.S. address will roll up to your doorstep in about 3-7 business days, thanks to our free standard USPS shipping.
• Global Neighbors: For our friends in Canada, Japan, Australia, and the UK, expect your goodies to land from China's warehouse within 5-10 business days—and yep, standard shipping is on us!

Just a little patience and your order will be with you before you know it!

Our distribution teams and shipping partners are making every effort to process and deliver your packages safely. Carriers may need an additional day or two to deliver your shipment, but rest assured your package will arrive.

In the event there has been no tracking updates for a couple of days, please reach out to us and we will work with the carrier to get the order to you as soon as possible.

If as carriers have suspended guarantees due to the current climate there are no delivery date guarantees for any service, including next day delivery. Please note that all shipping costs are non-refundable.

If for any reason your delivery address is incorrect or has changed after placing the order, not to worry! Please contact us via, live chat or email so we can quickly correct the address for you.

• Step 1: First thing's first—check in with the carrier. They might have the scoop on where your package could be hiding.
• Step 2: No luck? Bummer. Time to file a claim with the carrier. Grab that claim number and let us know what it is.
• Step 3: Reach out to us with your claim number. We're on standby to jump in and help sort this out. We’ve got your back!